Striking the Balance: Permanent vs Ephemeral Content

Staying relevant and engaging with your audience is important for any brand. Ephemeral content, which is content that is available for a limited time, has emerged as a powerful tool in the arsenal of social media marketing.  Instagram Stories, Snapchat, and Facebook Stories have popularized this form of content and presented brands with unique opportunities and challenges. 

Advantages for Brands 

FOMO (Fear of Missing Out)

Ephemeral content taps into the psychology of FOMO. People feel compelled to view and engage with this content because they know it will be gone soon. This sense of urgency can drive higher engagement rates. FOMO is especially strong during product launches or special events. For example, an online retailer might release a special discount code or product for a limited time, creating a sense of urgency for customers to act before the offer expires. This approach shows how FOMO is skillfully used with ephemeral content. By taking advantage of the temporary nature of this content, it creates excitement and influences how people behave. 

Authenticity

Ephemeral content lets brands show their real, spontaneous side. For example, Glossier, a cosmetics brand, used Instagram Stories in a genuine way. They let their customers take control of their Instagram for a day, sharing their honest experiences with Glossier products. This user-generated content was real, showing the products in action with true reactions and tips. Glossier’s trust in their customers made people trust the brand more, creating a loyal following. They mixed authenticity with ephemeral content, making it relatable and trustworthy. 

Increased Engagement

Since ephemeral posts don’t last long, users tend to quickly engage to catch them before they’re gone. Brands use this to get people excited and involved with contests or limited-time offers. Sharing temporary posts makes things feel urgent and exclusive, which builds a stronger connection with the audience. For instance, Glossier used ephemeral content instead of permanent posts to make things feel urgent and exclusive, pushing people to engage quickly for more interaction. 

Storytelling Opportunities

Ephemeral content is a way for brands to tell exciting stories using features like videos and special effects. Think of it as a dynamic and immersive way to connect with the audience. 

One great example of how this works is at events like Coachella or big sports games. They use Snapchat and Instagram Stories to create immersive stories. They share a series of photos and videos, but these disappear after a while. It’s like telling a story day by day, or even hour by hour, during the event. Ephemeral content has a storytelling quality that draws people in, making them feel like active participants and encouraging them to keep watching. It captures the energy and excitement that permanent content often can’t do as effectively. 

Low Production Costs

Money and tight budgets are important to consider when dealing with ephemeral content. Unlike permanent posts, this kind of content is usually less fancy and costs less to create, making it a budget-friendly choice. When a company focuses on cost-effective content creation, it demonstrates its commitment to efficiency and affordability. This approach can also reflect broader company values, like environmental responsibility, financial prudence, and inclusivity. By saving money on content, brands can allocate their resources to other important areas, such as innovation, employee well-being, or community support, showing their dedication to making a positive impact in various ways. 

 

Disadvantages for Brands 

Lack of Permanence

Ephemeral content doesn’t last long, which can make things feel urgent, but it also means it disappears after a while. This makes it tough for brands to keep a steady online presence. For example, a fashion retailer used Instagram Stories to tell people about quick sales and limited-time offers. These posts got people excited and they quickly joined in and boosted engagement rates, however, because the content didn’t stick around, once the sale was over, it was like it never happened. This made it harder for the brand to keep a steady online presence and make sure everyone knew about their deals, all because the content didn’t last. 

Content Planning

Planning content is trickier with ephemeral content than with permanent content. Brands have to constantly think about what to share and when to share it. They must be careful that the content matches their overall marketing goals. Unlike permanent content that can be scheduled and stay online indefinitely, ephemeral content disappears quickly. To succeed, brands need to be adaptable and prepared to change their plans when trends or audience preferences change. This makes content planning for ephemeral content more complex and ever-evolving. 

Creativity vs. Strategy

Balancing creativity and sticking to a plan can be a challenge in the world of ephemeral content. Brands need to ensure that their content is both captivating and aligned with their bigger marketing goals. It’s challenging because ephemeral content thrives on being real and spontaneous, which might not always match a brand’s carefully thought-out message. Brands must have a clear idea of what they want, like making more people aware of their brand or selling more products, and then ensure that their ephemeral content helps them achieve these goals.

It’s like walking a tightrope, as too much focus on a plan can make the content dull, while too much creativity can make the brand’s message confusing. To succeed, brands need to find the right balance between being engaging and staying on track with their goals. 

Limited Reach

Ephemeral content doesn’t stick around for long, which can limit how many people see it and affect brand exposure. This is a drawback when a brand wants to reach a big audience or relies on organic reach. For example, if a brand has a short-term promotion on Snapchat Stories, only people who check it out during that brief time can benefit. If users miss it, they miss the deal, and that can be frustrating for potential customers. On the other hand, permanent content stays available, so a larger audience can see and interact with it over a longer time. This is particularly useful for organic reach and long-lasting visibility. Brands need to think carefully about the balance between the urgency of ephemeral content and its limited reach when planning their marketing strategies. 

Incomplete Analytics

Ephemeral content often lacks comprehensive analytics, making it difficult for brands to measure the success of their campaigns accurately. This can hinder data-driven decision-making and optimization efforts. Brands may struggle to measure the impact and ROI of their efforts in this regard. 

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Ephemeral content presents a unique set of opportunities and challenges for brands on social media. It can be a powerful tool for building authenticity, driving engagement, and connecting with audiences in a more personal way. However, it also requires careful planning, a deep understanding of your audience, and a willingness to embrace a more spontaneous and authentic approach to content creation. 

So, what’s the solution to the challenges posed by ephemeral content? Ideally, brands should strike a balance by incorporating both permanent and ephemeral content into their marketing strategies. Permanent content, such as regular social media posts and website content, offers lasting visibility and the opportunity to build a consistent online presence. It’s particularly effective for conveying the brand’s core values and long-term messaging. Ephemeral content, on the other hand, brings excitement and real-time engagement, driving urgency and authenticity.

By experimenting with ephemeral content, brands can tap into the benefits it offers while still maintaining a strong, enduring digital footprint. The key is to find the right blend that aligns with the brand’s goals and resonates with its target audience, ensuring a dynamic and strategic approach to content marketing. 

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