Blaise interviewed Kashi Chellen, the Community Manager for the Happiness & Humans community by The Happiness Index, and they discussed the reasons behind moving their community from Slack Guild. They covered:

• Rationale for Moving: Why Slack was no longer suitable for their needs.
• Planning and Communication: How they planned and communicated the transition.
• Outcomes: The results and impacts on the community and its members.

Key principles for any community platform change were highlighted, including:

• Shifting focus from quantity to quality in community management.
• The importance of accessibility, aesthetics, and user-friendliness.
• The need for thorough planning and timeline mapping.
• Deciding which content to transfer to the new platform.
• Maintaining clear, consistent communication with members and the team.
• Unexpected benefits and methods for measuring the success of the platform change.