Faith Nacional-Rahi, Success Manager at The Health Sciences Academy (THSA), and Blaise Grimes-Viort discussed various aspects of building and managing online communities. Key points included:

• Challenges on Social Media: The difficulty of achieving privacy and meaningful connections on mainstream platforms.
• Professional Communities: How creating specific communities helps THSA increase global visibility and reach.
• Enhancing Learning: The role of online communities in enriching student learning and supporting outcomes.
• Engagement Techniques: The effectiveness of simple methods like quizzes and polls.
• Exclusive Communities: Benefits of running various communities to meet different audience needs.
• Recruitment and Retention: Strategies to boost these through engagement and feedback.
• Building Loyalty: How dedicated communities foster loyalty and advocacy.
• Community Management Skills: Training subject matter experts to manage communities effectively.
• Mentorship: The importance of mentorship for visibility and knowledge sharing.
• Guidelines and Procedures: The role of clear rules in encouraging engagement and effective conversations.