Crafting Online Community Guidelines for Different Social Media Platforms
In the dynamic realm of online communities, the cornerstone of a thriving and positive space rests upon the shoulders of well-defined community guidelines. Whether you are steering a vibrant social media network, orchestrating discussions on consumer-focused platforms or fostering collaboration within an internal workspace, the principles of effective guidelines remain the same. Let's explore the key elements that transform community guidelines into a roadmap for cultivating a healthy digital ecosystem.
Aligning your online community team cross-functionally
A common challenge that organisations often face is how to align their online community team with other departments to achieve shared goals and enhance overall effectiveness. Too often, the community program can float, with leaders finding it difficult to tie ROI and outputs into other functional priorities. However, there are ways to ensure alignment, fostering a culture of collaboration and integration between the community and other teams.
Preparing for 2021’s emerging consumer behaviour on social media and engagement trends
In this particularly dynamic year, we have seen several key behaviour trends appear over 2020. Businesses need to prioritise building bonds with their employee and customer communities as a response.